Frequently Asked Questions
Everything you need to know about your COOFANDY experience.
How do I determine the right size for COOFANDY apparel?
Each product page features a detailed size chart. We recommend measuring a similar garment you own and comparing it to our dimensions, as our modern fits may vary slightly from standard international sizing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
How long does shipping take and can I track my order?
Standard shipping typically takes 7-12 business days, while express options are available at checkout. Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal, Apple Pay, and Google Pay.
Are COOFANDY products machine washable?
Most of our items are machine washable, but we recommend checking the specific care label on each garment. For our suits and delicate knitwear, we suggest using a cold cycle or professional dry cleaning to maintain fabric integrity.
Do you ship internationally?
Yes, COOFANDY ships to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated automatically at the checkout screen based on your location.